MARGARET HEFFERNAN, 2015
Business leader Heffernan explains how the accumulation of small, well-executed steps can produce major shifts and ‘why companies that actively solicit involvement beyond their walls are so much more effective’. She shows that this can help bring innovation to large organisations entrenched in old habits, sustaining transformation. You can watch her TED Talk on ‘Superchickens’, as well. Also available audiobook read by the author.