Learning & Development

PEOPLE & LEADERSHIP DEVELOPMENT

Leadership Development

When people managers are successful, organizations are successful. Effective leadership at the frontline shapes team performance, morale, retention, and adaptability—especially in today’s dynamic business environment. Developing people managers through dedicated leadership development ensures they can lead with clarity, confidence, and consistency. Our multi-day programmes (ranging from two to six days) are intentionally designed with spaced-out sessions. That structure allows participants to apply learning between modules and bring real-time feedback into subsequent sessions. Every workshop is delivered with equal rigour in both face-to-face and virtual formats, so managers gain the skills to lead effectively regardless of how they meet their teams.

Our Top three focus Areas

  1. Leading high-performing teams
  2. Effective communication and feedback
  3. Coaching and developing others

Potential applications / benefits

  • Strengthened team engagement, motivation and alignment
  • Improved communication, clarity and reduced misunderstandings
  • Enhanced capability to coach, mentor and develop direct reportsIncreased adaptability, change readiness and resilience in teams
  • Greater consistency in leadership quality across virtual and in-person environment

People Development

Professional development programs help employees enhance skills, boost productivity, and engage more deeply with their work. Research shows organizations that commit to employee development see significant gains: up to 24 % higher profit and at least 30 % better retention rates (Source: Gallup). Developing people—in both face‑to‑face and virtual environments—builds capability, agility, and fosters a culture where learning is valued.

We offer flexible workshops ranging from 2 hours to 2 days. For multi‑day workshops, we prefer to spread sessions out over time to give participants the chance to apply learning between sessions. Each workshop equips participants to deliver effectively, whether face‑to‑face or virtually, so learning translates into real‑world practice regardless of context.

Our Top three focus Areas

  1. Effective communication skills, including active listening, giving feedback, and conflict response
  2. Team building and collaboration, focusing on clarity of roles, trust, shared goals, and teamwork effectiveness
  3. Emotional intelligence and interpersonal mastery—helping individuals manage relationships and emotions in a productive way

Potential applications / benefits

  • Enhanced communication across teams and levels
  • Better collaboration and trust among team members
  • Increased agility in adapting to both virtual and in-person environments
  • Greater capability to influence both peers and leaders

TRAIN-THE-FACILITATOR

Authors: Philippe Coullomb, Charles Collingwood-Boots, John Hibble, Steph Beath & Shoba Chandran

Organizations that build internal facilitation capability reduce reliance on external partners and create a sustainable way to manage collaboration, problem-solving, and change. Skilled internal facilitators can guide critical conversations, align teams quickly, and unlock new ideas without the bias that often comes from hierarchical dynamics. Having this expertise in-house also ensures that facilitation is available when needed, tailored to organizational culture, and consistently applied across projects, teams, and initiatives.

T-T-F workshops are typically  delivered over two to three days. Gaps can be built in to include time for practice and reflection and develops participants’ capability in facilitation—from planning through execution.

Course Components

  • Core facilitation competencies: clarity, neutrality, adaptive questioning, group dynamics
  • Structuring and designing facilitation for diverse group sizes and objectives
  • Creating an inclusive, psychologically safe space for participants
  • Guiding virtual sessions: tech tools, engagement strategies, managing muting and chat, breakout rooms
  • Sensing group dynamics and flexing approach in real time
  • Applying feedback loops and continuous improvement based on session outcomes

Potential applications

  • Strategy design workshops and collaborative planning sessions
  • Team alignment, visioning, or innovation retreats
  • Focus groups, stakeholder consultations, or community dialogues
  • Problem-solving and decision-making sessions across hybrid teams
  • Culture-building or change management forums, both onsite and online

Note:

  • Workshops are designed based on the principles of the book we wrote ‘Collaboration by Design’. Get your copy here!
  • Workshops are also designed to support elements within INIFAC and IAF competencies